FAQ

**2023 Models & Newer**

ICON EV (Distributor) warrants each ICON EV & EPIC electric golf cart sold by ICON EV or any authorized dealer for a period of 3 years from the date of sale. ICON Gas Models come with a 2-year warranty from the date of purchase.

• Eco Lithium Batteries: 8–10 year warranty from date of sale (3–5 years full replacement value, and 5 years prorated depending on the model)
• AGM Batteries: 2-year warranty from the date of sale.
• ICON Gas Golf Carts Battery: 1-year 12V battery warranty.

**2022 & Earlier Models**

ICON EV (Distributor) warrants each ICON EV & EPIC electric golf cart sold by ICON EV or any authorized dealer for a period of 2 years from the date of sale.

Please contact the dealer associated with your Costco purchase for all warranty and maintenance support.

Yes. Manufacturing defects in your windshield are covered.

Not covered:

• • • • Breakage from road debris or outside impact.
      • Damage due to misuse, abuse, or excessive wear & tear.

Eco Lithium Batteries: Covered for 8–10 years from the date of purchase (3–5 years full replacement value, and 5 years prorated.)*

Important: Click here to register your Eco Battery warranty within 60 days of purchase.

Refer to Eco Battery FAQs section for more information about your Eco Battery.

* Important: ICON’s proprietary Eco Battery is the only authorized lithium battery approved for ICON EV vehicles. Installing any other lithium battery brand voids the ICON Warranty.

AGM Batteries: Covered for 2 years from the date of purchase.

Exclusions for coverage include the following:

• • • Lack of proper maintenance
    • Regular undercharging
    • Battery failure due to third-party electrical issues
    • Tampering with chargers or charger algorithms

Yes. Any authorized ICON EV or EPIC Carts dealer can perform warranty work on your cart. (However, it is at the dealers discretion whether or not to charge labor fees. Your original dealer is more likely to cover labor for the warranty work, but is not mandated to do so in all situations.) ICON/EPIC will supply the repairing dealer with parts to fix warranty-related issues. If you decide to get warranty work done outside of the dealer who sold you your cart, the parts will be supplied to the non-selling dealer from the Distributor. Work performed outside of an authorized ICON EV dealer or ICON Service Factory Center may void the Limited Warranty.

It is at the dealers discretion whether or not to charge labor fees. (Your original dealer is more likely to cover labor for the warranty work, but is not mandated to do so in all situations.) ICON/EPIC will supply the repairing dealer with parts to fix warranty related issues.

No. Transportation costs to and from an authorized dealer or ICON service facility are the responsibility of the cart owner, unless otherwise specified by the service provider.

Adding accessories could possibly void the warranty, IF the additional accessories are installed improperly or installed by any entity other than an authorized ICON EV dealer.
The addition of aesthetic accessories is welcomed and encouraged, as long as an authorized ICON EV dealer properly performs the installation. However, if any aftermarket accessory contributes to or causes a component failure, the related repair may void the warranty. Electrical accessories (LEDs, audio, or additional batteries) present the most risk if installed incorrectly and users are highly encouraged to use an authorized dealer for these components. Improper electrical work could void the whole drivetrain warranty, as the cart is electric.

Accessory Sources:

For Dealers: RevengeGolfCartParts.com is your ICON EV trusted wholesale parts dealer.
Phone: (866) 273-8364
Email: CustomerCare@RevengeGolfCartParts.com

For Consumers: WildAboutCarts.com is the trusted source for ICON EV-compatible accessories (to be installed by an authorized service provider).
Phone: (877) 564-5060
Email: CustomerCare@WildAboutCarts.com

Yes. Electric golf carts are low-maintenance and cost-efficient vehicles, but following the recommended maintenance schedule is essential. Routine care helps ensure top-notch performance, reliability, and long-term value.

Daily:

• Fully charge batteries
• Parking brake function check: Ensure vehicle does not roll while parking brake is engaged
• Front suspension: Inspect and check for loose or missing hardware
• Rear suspension: Inspect and check for loose or missing hardware
• Steering: Check for smooth and free operation
• Tires: Check condition and pressure
• Wheel hardware: Check for loose or missing hardware
• Frame hardware: Check for loose or missing hardware
• Fluid leaks: Inspect vehicle for leaks
• Switches: Check operation
• Reverse warning alarm: Check operation

Weekly:

• Check tire pressure (24 PSI for lifted carts, 30 PSI for non-lifted carts)
• Check all lights (headlights, taillights, brake lights, turn signals)
• Test horn operation
• Visually inspect alignment

Monthly:

• Refer to your battery manufacturer’s maintenance schedule.
  [Click here for Eco Battery’s Resource Center.]
• Tighten battery terminal connections (*95–100 in-lbs)

Annually:
Schedule a yearly service appointment with your authorized ICON dealer for a full inspection and routine maintenance. This includes, but is not limited to:

• Checking and changing critical fluid levels
• Tire rotation and alignment
• Electrical system inspection
• Grease and lubrication of front end and serviceable fittings
• Torque of all critical bolts/connections

Yes. Regular maintenance is key to getting the best power, performance, and lifespan from your ICON Gas Golf Cart.

Gas golf carts require maintenance similar to an automobile. Service frequency may increase under heavy use or in extreme climates. It is critical that the initial oil change is completed after the first 50 miles of run time.

Daily & Weekly:

• Before operation, visually inspect the overall condition of the vehicle, including tires, rims, battery charge level, and fuel level.
• Ensure lights, horn, and other safety systems are working properly.
• While operating, confirm smooth acceleration, braking, and mechanical function.

Monthly:

• Check battery charge condition and terminal connections.
• Clean the battery and terminals to remove any corrosion.

Annually:

• Schedule annual service with your authorized ICON Gas dealer for a full inspection, including (but not limited to):
• Checking and changing critical fluids
• Valve checks
• Tire rotation and alignment
• Inspection of suspension, steering, fuel system, filters, fans, belts, cables, and electrical systems

Year 5:

• Clean cylinder head and piston
• Replace rear axle fluid

Note: For a detailed Periodic Maintenance Schedule, please request the Owner’s Manual.

A 19 mm or ¾-inch socket will remove the lug nuts.

The ICON bolt pattern is 4 × 4 (4-lug 12 × 1.25).
To measure the pattern, draw a straight line from the center of one bolt hole to the center of the one directly across from it.

The lug studs use a ½-inch × 20 thread size (standard).

Torque the lug nuts to 55–65 ft-lbs and always tighten in the proper criss-cross sequence.

Yes. All ICON EV models include a standard universal ignition key.
However, a unique key option is available through your local authorized ICON EV dealer.
Please note – all EPIC Cart models come standard with a unique key or key fob.

It depends on the model.

ICON X-Series: The ICON X-Series models are equipped with an adjustable suspension that your local dealer can easily adjust from non-lifted to lifted (or vice versa) in just a few steps.

2025 and Earlier ICON Models: The frame structures of lifted and non-lifted ICON golf carts are different, which means parts are not interchangeable. Installing smaller or larger tires can slightly affect ride height, but the suspension height itself cannot be changed.

It depends on the model.

EPIC FX Series: The EPIC FX Series models are equipped with an adjustable suspension that your local dealer can easily adjust from non-lifted to lifted (or vice versa) in just a few steps.

Standard EPIC Models (E20, E40, E40L, E60, E60L): Standard EPIC models cannot be lifted or lowered because the frame designs differ. Changing tire size may alter overall ride height slightly, but the suspension height remains fixed.

Always consult your authorized EPIC dealer before making any modifications.

Eco Battery is the exclusive factory-installed lithium battery brand on all 2025 ICON EV models and newer. Its lithium technology is custom-engineered specifically for the unique performance characteristics of vehicles within the ICON Family of Brands.

Previously, carts using AGM or Lead-Acid batteries required 6–8 batteries to generate sufficient power. A single Eco Battery lithium battery provides equal or greater power output with significantly less weight—resulting in extended range per charge, faster charging speeds, and lower maintenance needs.

Eco Battery Key Features:

• 105 Amp / 51V lithium battery
• Exclusive LIMP mode safety technology
• Seamless controller integration
• 8–10 year limited warranty
• On-board charging system compatible with any 110V outlet

Exclusive Design
The Eco Battery 105A/51V lithium battery is the product of extensive research and collaboration between Eco Battery and ICON EV engineers. It is an exclusive design built solely for use in the ICON Family of Brands.

Eco Battery Warranty
Registering your battery within 60 days of your ICON EV purchase is required. Eco Battery offers an industry-leading 8–10 year warranty, depending on the battery model:

• 3–5 years full replacement coverage
• 5 years prorated coverage
  This long-term protection ensures peace of mind for years of ownership.

Go to https://ecobattery.com/pages/register to register your Eco Battery to ensure you are covered!

Commitment to Excellence & Safety
Eco Battery’s exclusive LIMP mode technology integrates directly with ICON EV’s proprietary safety systems—including the 4-wheel disc braking system and other hallmark safety features. This communication between battery and electrical systems enhances overall vehicle safety and performance.

Seamless Integration
The updated digital display integrates with both the controller and battery pack, tracking voltage and charge levels in real time. This reduces system strain, improves performance, and extends storage life.

Important:
Eco Battery is the only factory-authorized lithium battery approved for installation in ICON EVs. Using any other lithium battery will void the ICON Warranty.

Registration is simple. Have the following information ready and simply CLICK HERE to register your Eco Battery warranty.

• Dealer name where the cart was purchased
• Eco Battery model number
• ICON golf cart year, make, and model
• Proof of purchase (bill of sale)

*VERY IMPORTANT*
You must register your Eco Battery within 60 days of purchasing your ICON EV. Batteries not registered within 60 days are only covered by a limited 1-year warranty from the purchase date. If purchase date cannot be verified, the warranty is void.

Eco Battery (Gen 3):

• 10 years total coverage
  • 5 years full replacement
  • 5 years prorated
    [Click here to register your Eco Battery warranty within 60 days of purchase.]

Eco Battery (Gen 1 & Gen 2):

• 8 years total coverage
  • 3 years full replacement
  • 5 years prorated
    [Click here to register your Eco Battery warranty within 60 days of purchase.]

Note: ICON’s proprietary Eco Battery is the only authorized lithium battery approved for ICON EVs & EPIC Carts. No other brand is covered by an ICON battery warranty.

Yes. Eco Battery uses LiFePO₄ (Lithium Iron Phosphate) cells, known for their exceptional safety and reliability. Each battery also includes a high-quality Battery Management System (BMS) to ensure it operates within safe parameters at all times.

Use a grounded extension cord with proper wire gauge:

• 12–14 AWG for cords under 15 feet (this comes stock with your cart)
• 10–12 AWG for cords less than 25 feet long
  Extension cords are not recommended.

1. Park your ICON EV near a standard 110V outlet.
2. Use an outlet on a dedicated circuit (avoid circuits shared with large appliances like refrigerators).
3. Try to avoid GFCI plugs if possible.
4. Plug the charger into the outlet, then into the vehicle’s charge port.

Charging Indicators:

• Red: Charging
• Yellow: Midway charged
• Green: Fully charged

Do not interrupt the charge cycle until the charge indicator turns green. The Eco Battery charger includes an automatic shut-off once a full charge is reached, so it’s safe to leave plugged in.

Yes. The Eco Battery and Eco Battery charger are designed to work together. Using third-party chargers or battery tenders may damage the battery and/or golf cart and will void your warranty.

The short answer for most is 6-8 hours. Charging time depends on battery capacity and charger rate. If you’re an engineer and like math, then follow this formula:

Total Combined Battery Ah ÷ Charger Amps = Charge Time (hours)

(This formula will give you the approximate charge time from a fully discharged state.)

Example:
A 105Ah battery with a 15A charger takes approximately 7 hours to charge from fully depleted.
At 50% charge, expect about 3.5 hours.

No. Both the Eco Battery and Eco Battery charger include built-in monitoring systems that prevent overcharging. This is one reason only the Eco Battery charger should be used.

Yes, but at a very low rate compared to other battery types. Self-discharge occurs naturally when not in use, but lithium technology minimizes the effect.
*Note: The battery will go into hibernation after 7 days of non-usage to preserve the charge level longer.

Yes. Follow these care guidelines:

• Charge daily to keep the battery fully charged and ready to use.
• Do not charge if the internal battery temperature is below 34°F.
• Clean the battery only with a damp cloth— that does not include chemical agents
• Do not pressure wash
• Do not submerge
• Ensure your dealer has your cart programmed to ECO mode for best range

• Wipe with a damp, chemical-free cloth.
• Do not pressure wash, submerge, or apply any chemical cleaners.

No. Eco Batteries on your new ICON EV do not require any break-in period.

Yes. All Eco Battery lithium batteries include a proprietary BMS to monitor and protect performance.

Eco Battery’s BMS includes:

• Short circuit protection
• Overcurrent protection
• Overcharge protection
• Overdischarge protection
• High and low temperature protection
• Freeze charge protection

Yes, but runtime may decrease in extreme cold. Eco Battery lithium batteries discharge down to approximately –20°F, but will not charge below 32°F.

Because of this, carts with regenerative charging systems may experience issues below freezing, as the battery cannot accept charge from either the charger or the cart’s Regen charging system at that temperature.

If your battery is experiencing issues after cold exposure, contact your local ICON dealer for assistance.

A regenerative charging system captures energy during braking and converts it back into electricity, extending range and battery life while reducing brake wear. All ICON EV models feature a regenerative charging system.

Yes. ICON EV golf carts with Eco Battery lithium batteries have been tested and proven to perform in ambient temperatures exceeding 115°F.

AGM Batteries: All AGM batteries included in new ICON EV vehicles are covered for 2 years from the date of purchase.*

Lead-Acid Batteries: ICON EV does not currently install lead-acid batteries in new models, but the following maintenance information is provided for owners of older ICON vehicles.

*Exclusions from warranty coverage include:

• Lack of maintenance
• Regular undercharging
• Battery failure caused by third-party wiring or external electrical issues
• Tampering with the charger or charger algorithms

Use a grounded extension cord with the following specifications:

• 12–14 AWG cord that is 15 feet or shorter (this should come stock with your golf cart)

**We recommend avoiding the use of extension cords.

1. Park your cart within reach of an electrical outlet.
2. Use an outlet on a dedicated circuit whenever possible (avoid sharing with high-amp appliances like refrigerators).
3. Avoid GFCI plugs if possible.
4. Plug the charger into the outlet, then into the cart’s charge receptacle.
5. Do not interrupt the charge cycle until the indicator turns green.

Charging Indicators:

• Red: Charging
• Yellow: Midway charged
• Green: Fully charged

The charger automatically shuts off once fully charged.

Note: The charger does not function as a trickle charger. Once off, it will not restart automatically. To resume charging, unplug and then reconnect the charger.

If the charge gauge isn’t reading correctly, try resetting the cluster.

Cluster Reset Procedure (AGM & Lead-Acid Batteries Only):

1. With the key in the OFF position, plug the charge cord into the cart and wait until the charge indicator turns green.
2. Wait 10 seconds, then turn the key ON.
3. Wait 10 seconds, then turn the key OFF.
4. Unplug the cart, and turn the key ON again.
5. The gauge should now display 100%.

If the issue persists, contact your local authorized ICON dealer for service.

Yes. New AGM or Lead-Acid batteries are initially about 75% of their full strength. The first 10–20 complete charge/discharge cycles are critical for reaching full capacity. The following procedure will ensure they reach their full potential.

Break-In Procedure Prior to First Use and Thereafter:

1. Fully charge the batteries before first use (Plug in vehicle and leave until the charger shuts off by itself.).
2. Drive until the batteries reach about 75% discharge (approximately 9 holes of golf as a reference).
3. Plug the vehicle back in and repeat the charge cycle. Remember to allow the charger to finish on its own.
4. Repeat for the first 10–20 cycles.
5. By the 12th cycle, you should notice improved power, speed, and run time.

Important:

• NEVER discharge batteries below 50% capacity.
• NEVER leave batteries discharged for extended periods of time.
• If the vehicle is idle or in storage, RECHARGE every 2 weeks.
• When in doubt, recharge.

Yes. Proper care and charging habits can greatly increase battery lifespan.

Tips for Longer Battery Life:

• Recharge after each use to prevent sulfation.
• Check electrolyte levels frequently, especially in warm climates.
• Add distilled water only when the battery is fully charged (never overfill).
• Keep plates covered at all times.
• Avoid high ambient temperatures (over 80°F) to prevent grid corrosion and reduced lifespan.
• Avoid deep discharges—shallower discharge cycles last longer (See example below).

Example:
A 50% depth of discharge (DoD) battery lasts twice as long as an 80% DoD battery. A 20% DoD battery lasts up to five times longer than a 50% DoD battery. Typical golf cart batteries average 225 cycles at 80% DoD, and up to 750 cycles at 50% DoD.

Yes. All batteries self-discharge over time. The rate depends on battery type, age, and storage temperature.
As a guideline, AGM and flooded lead-acid batteries self-discharge about 4% per week at 80°F.

Yes. Batteries can freeze if left partially or fully discharged. As the state of charge decreases, the electrolyte becomes more like water and freezes more easily. For example, a fully charged battery freezes at approximately –92°F. A battery at a 40% state of charge can freeze at around 16°F.

• Poor user maintenance and charging habits
• Loss of electrolyte due to heat or overcharging
• Lead sulfation from long storage periods
• Undercharging
• Excessive vibration
• Freezing or overheating
• Positive grid corrosion due to high temperatures
• Using tap water (causes calcium sulfation). Always use distilled water only.

**Never add water to Eco Lithium or AGM batteries.**
For serviceable lead-acid batteries only:

• Add distilled water after charging, as distilled water is lost during the charging process.
• If electrolyte levels are extremely low or plates are exposed, add distilled water to cover plates before charging.

**Use distilled water only—never tap water.

Use distilled water only to refill. Maintain electrolyte levels ⅛”–¼” below the bottom of the fill tubes that extend from each battery opening.

If you overfill but there is no overflow, stop filling and leave as is.

If overflow occurs:

1. Remember that the fluid is acidic—avoid contact with skin or clothing.
2. Wear protective gloves during cleanup.
3. Carefully wipe the top of the battery with a rag or paper towel, moving away from battery ports.
4. Do not allow drips to fall onto other components.
5. Dispose of cleaning materials properly.